Privacy policy

Magyx operates this store and website, including all associated information, content, features, tools, products and services, in order to provide you as a customer with a personalised shopping experience (the "Services"). Magyx is built on Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use or share personal data when you visit, use or make a purchase or other transaction using the Services, or when you communicate with us in any other way. In the event of any conflict between our terms and conditions and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing and sharing of your personal data. Please read this Privacy Policy carefully. By using and accessing any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use and sharing of your data as described herein.

What personal data do we collect or process?

When we use the term "personal data", we refer to information that identifies you or can be directly associated with you. Personal data does not include information collected anonymously or anonymised in such a way that identification or association with you is not possible. Depending on how you interact with the Services, your place of residence and to the extent permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data: contact details including name, postal address, billing address, delivery address, phone number and email address; financial data including credit, debit and financial account numbers, payment card information, financial account information, transaction details, payment method, payment confirmation and other payment details; account information including username, password, security questions, configurations and settings; transaction information including items you view, add to your cart, add to your wishlist, purchase, return, exchange or cancel, as well as your past transactions; communications with us including information you provide when communicating with us, for example when submitting a customer service request; device information including information about your device, browser or network connection, IP address and other unique identifiers; usage information including information about your interaction with the Services, including how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data from the following sources: directly from you, including when you create an account, access or use the Services, communicate with us or provide your personal data to us in any other way; automatically through the Services, including from your device or when you use our products or Services or visit our website, and through the use of cookies and similar technologies; from our service providers, including when we engage providers to enable certain technologies and they collect or process your personal data on our behalf; and from our partners and other third parties.

How do we use your personal data?

Depending on how you interact with us or the Services you use, we may use personal data for the following purposes: providing, personalising and improving the Services, including performing our contract with you, processing your payments, fulfilling your orders, saving your preferences and items of interest, sending account-related notifications, creating and managing your account, arranging delivery, facilitating returns and exchanges, enabling you to leave reviews, and creating a personalised shopping experience, for example by recommending products based on your purchases — this may also include using your personal data to better personalise and improve the Services; marketing and advertising, including sending marketing and promotional communications by email, SMS or post, and displaying online advertisements for products or services related to the Services or other websites, including based on items you have previously purchased or added to your cart; security and fraud prevention, including authenticating your account, providing a secure payment and shopping experience, detecting, investigating or taking action against potentially fraudulent, illegal, dangerous or malicious activity, protecting public safety and ensuring the security of our Services — if you choose to use the Services and register an account, you are responsible for protecting your account credentials, and we strongly recommend that you do not share your username, password or other access information with others; communicating with you, including providing effective customer service and Services, responding promptly to your enquiries and maintaining our business relationship with you; and legal reasons, including complying with applicable law or responding to legal proceedings, including requests from judicial or supervisory authorities, investigating or participating in civil investigations, potential or actual disputes or other adversarial proceedings, and investigating potential violations of our terms or policies or enforcing terms and policies.

How do we share personal data?

In certain circumstances, we may share your personal data with third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include: through Shopify, with vendors and other third parties who provide services on our behalf (for example, IT management, payment processing, data analytics, customer service, cloud storage, fulfilment and delivery); with business and marketing partners who provide marketing services on your behalf and display advertising to you — we use Shopify, for example, to support personalised advertising using third-party services based on your online activity across various merchants and websites, and our business and marketing partners use your data in accordance with their own privacy policies — depending on your place of residence, you may have the right to ask us not to share information about you for the purpose of displaying targeted advertising and marketing based on your online activity across various merchants and websites; when you ask us or otherwise consent to sharing certain information with third parties, for example to deliver products to you, or when you use social media widgets or login integrations; with our affiliates or otherwise within our group of companies; and in connection with a business transaction such as a merger or insolvency, to comply with applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce applicable terms of service or policies, and to protect or defend the Services, our rights and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services. Data you submit to the Services is shared with Shopify and with third parties who may be located in countries other than your country of residence, in order to provide and improve the Services. To protect, develop and improve our business, we also use certain advanced Shopify features that incorporate data and information from your interactions with our store, with other merchants and with Shopify. To provide these advanced features, Shopify may use personal data collected during your interactions with our store, other merchants and Shopify. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests to exercise your rights regarding the use of your personal data for these purposes. For more information on how Shopify uses your personal data and your rights, please refer to Shopify's Consumer Privacy Policy. Depending on your place of residence, you may be able to exercise certain rights regarding your personal data listed here through the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies as well as their other terms and conditions. We make no warranties and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on them. Information you provide in public or semi-public spaces, including information you share on third-party social media platforms, may also be viewed by other users of the Services and/or users of those third-party platforms, without restriction as to their use by us or any third party. The inclusion of such links by us does not imply endorsement of the content of those platforms or their owners or operators, unless expressly stated within the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal data from children who have not yet reached the age of majority in your country. If you are the parent or guardian of a child who has provided us with their personal data, you may contact us using the details provided below to request its deletion. As of the effective date of this Privacy Policy, we have no knowledge of "sharing" or "selling" (as defined by applicable law) the personal data of individuals under the age of 16.

Security and retention of your data

Please note that no security measure is perfect or impenetrable, and we therefore cannot guarantee "perfect security". In addition, information you send to us may be exposed to risks during transmission. We recommend that you do not use unsecured channels when transmitting sensitive or confidential information. How long we retain your personal data depends on various factors, including whether we need the data to manage your account, provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your rights and choices

Depending on your place of residence, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute, however, may only apply in certain circumstances, and in some cases we may decline your request to the extent permitted by law. Right of access. You may have the right to request access to the personal data we hold about you. Right to erasure. You may have the right to ask us to delete the personal data we hold about you. Right to rectification. You may have the right to ask us to correct inaccurate personal data we hold about you. Right to data portability. You may have the right to receive a copy of the personal data we hold about you and to ask us to transfer it to a third party in certain circumstances and with certain exceptions. Right to opt out of the sale or sharing of data for targeted advertising. Depending on your place of residence, you may have the right to opt out of the "sale" or "sharing" of your personal data, or to object to the processing of your personal data for purposes constituting "targeted advertising" within the meaning of applicable data protection laws. Managing communication preferences. We may send you promotional emails. You can unsubscribe from these emails at any time using the unsubscribe option included in our emails. If you unsubscribe, we may continue to send you non-promotional emails, for example regarding your account or orders you have placed. If you reside in the United Kingdom or the European Economic Area, subject to exceptions and limitations provided by local law, you may exercise the following additional rights: right to object and right to restriction of processing — you may have the right to ask us to stop or limit the processing of personal data for certain purposes; and withdrawal of consent — where we rely on your consent to process your personal data, you have the right to withdraw that consent, and withdrawal of consent does not affect the lawfulness of processing based on your consent prior to its withdrawal. You may exercise these rights where indicated within the Services or by contacting us using the details provided below. For more information on how Shopify uses your personal data and your rights, including rights relating to data processed by Shopify, please visit https://privacy.shopify.com/en. Exercising these rights will not result in any detriment to you. To the extent permitted or required by applicable law, we may need to verify your identity before processing your requests. In accordance with applicable law, you may designate an authorised agent to submit requests to exercise your rights on your behalf. Before accepting such a request from a representative, we will ask them for proof that you have authorised them to act on your behalf, which may require you to confirm your identity directly with us. We will respond to your request promptly in accordance with applicable law.

Complaints

If you have complaints about how we handle your personal data, please contact us using the details provided below. Depending on your place of residence, you have the right to appeal our decision by contacting us via the details below or by filing a complaint with the relevant data protection authority. A list of the relevant data protection supervisory authorities for the European Economic Area is available here.

International transfers

Please note that we may transfer, store and process your personal data outside the country in which you reside. When we transfer your personal data outside the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the competent UK authority, unless the data transfer is made to a country that manifestly offers an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last revised" date accordingly and provide any notice required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us by email at hello@magyx.co or by post at 1591 McKenzie Way, Point Roberts, WA 98281, United States. For the purposes of applicable data protection laws, we are the data controller of your personal data.